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Technical Questions

These are answers to common questions related to technical issues

  • Something doesn't work!
  • Processing appears slow
  • Upload failed
  • Music is not playing
  • Can I download the final video?
  • How do I delete a Celebration
  • I'm confused about …
  • Can you re-record?
  • How do I add music?
  • How do I download the processed video?
  • How do I print at home?
  • How do I adjust Music Volume?
  • How do I trim a video
  • How do I download an individual video clip?
  • How do I edit the event invitation
  • How do I add a video or picture from my iPhone
  • I received a contribution with no audio!
  • What video format do you use for the merged video?
  • How to turn on permissions in Safari on a Mac
  • How can I upload music from my iTunes library?

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